Consumption Standards

Prepayment Consumption

What is a prepayment?

Funds allocated towards phone number hosting and future messaging costs.

Prepayments are used only for services provided by messaging partners and convenience fees to Mogli as described below:

• Standard/Toll-free/Short Code SMS messages (charged per message segment)

• Standard/Short Code MMS messages (charged per message segment)

• Mogli Voice Outbound Calls (charged per call per minute)

• Mogli Inbound Call Forwarding (charged per call per minute)

• Non-US/Canada messaging (charged per message segment)

• WhatsApp messaging (charged per message segment & conversation)

• Standard phone number rental (charged per number per month)

• 10DLC campaign fees (expected to be $2 - $10 per month per campaign - passthrough)

• 10DLC brand and campaign registration fees (passthrough)

• TMobile registration fees (expected to be $50 one time per campaign - passthrough)

Prepaid messaging credit will not expire while a Client is still under contract with Mogli. Messaging prepayments are non-refundable and unused credits will not be returned.

All messaging prepayments from Client to Mogli will incur a $50 convenience fee per transaction to cover the cost of transactions and account maintenance. This fee will be deducted directly from the payment. The remaining amount will be available for messaging-related charges. To reduce fees, clients are encouraged (not required) to prepay for the messages needed for the duration of the contract in advance minimum of $2,500 per prepayment.

Voice Consumption

What is Mogli Voice?

Mogli Voice is a feature that enables you to send text or files as voice calls.

• Voice calls are charged per call per minute.

• Automated email notifications will be sent when you achieve 80%, 90%, and 100% of your allowable voice consumption.